Privacy Policy

We attach great importance to the protection and security of your personal data. In the collection, processing and use of your personal data, we comply with the relevant data protection provisions, in particular the provisions of the German Federal Data Protection Act (BDSG) and Telemedia Act (TMG).
Our Privacy Policy explains what personal data we collect from you and how we use this data.

Collection, processing and use of personal data

Our website can be fully used without collection and processing of your personal data. When you use our Internet offering, however, data will be automatically processed and stored in a “log file”. Specifically, the following data is stored in this context:

  • IP address of the computer (only encrypted)
  • Name of the accessed file(s)
  • Date and time of access
  • Notification of whether the access was successful
  • Amount of data transferred
  • Browser and operating system used

This data is analyzed exclusively for statistical purposes and to improve our website, without the data being assigned to your person. Personal user profiles are not created. There is no transfer of such data to third parties and this data is not merged with other data sources.
If you contact us by email or through our Internet site, this is done on an entirely voluntary basis. The information you provide in this context (in particular your email address) is used by us exclusively to contact you and to deal with your enquiry. No such data is transferred to third parties.

Use of Cookies

Cookies are small text files that are sent from the respective server when visiting a website and stored on the user’s terminal in a dedicated directory. In the event of a return visit to the website, the Internet user’s browser sends the previously received cookie back to the server. This allows general usage data to be recorded and analyzed. However, cookies do not allow direct inferences to be drawn about the person, name and address of the user.
When individual pages of our website are accessed, we use temporary cookies (“session cookies”). These are only valid as long as you are on our website and your browser session is open. On completion of your visit, these “session cookies” are automatically erased when you close your Internet browser. We do not use techniques that allow us to understand the behaviour of users.
If you wish, you can prevent the use of cookies at any time via your Internet browser settings. To see how this works in detail, please refer to the instructions of your Internet browser. If you do choose to prevent the use of cookies, you may be unable to use all the features of our website to their full extent.

Privacy Statement for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “Cookies”. These are text files that are stored on your computer and enable the analysis of your use of the website. Information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and is stored there. In case of activation of IP anonymisation on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website in compiling reports on website activity and to provide others with the website and Internet-related services of the website operator. The IP address provided by your browser in the context of Google Analytics will not be merged with other Google data.
You can refuse the use of cookies by selecting the appropriate settings in your browser software. However, please note that this may result in you not being able to fully access all features of this website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being captured and processed by Google by downloading and installing the browser plug-in available via the following link:

Privacy Statement for the use of Lucky Orange

This site uses the Lucky Orange (Lucky Orange LLC, 8220 Travis Street Suite 210, Overland Park, KS 66204, USA) analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service at If you do choose to prevent the use of Lucky Orange, you may be unable to use all the features of our website to their full extent.


We provide links to other websites of non-affiliated providers (third parties). Please note that we have no control over what data may be collected and processed by those providers, if you choose to click on these links. Because we have no control over data collection and processing carried out by third parties, we can accept no responsibility for it. For more information on the collection and processing of your data by these third parties, please refer to the privacy policy of those websites.

Disclosure, modification and deletion of your data

You can access any data about your person stored in relation to your use of our website at any time, free of charge. You also have the right to amend, block or delete any data stored by us that relates to your person.
Please contact us in writing using our contact addresses given in the “Legal Notice” section of this website, or by email to Tipico Retail Systems: systems(at) and Tipico Technology Services: technology(at)

Amendments to this Privacy Policy

From time to time, we will revise our guidelines for the protection of your personal information to take account of changes in technology or changes in the legal framework. For this reason, we recommend that you regularly check for changes on this page. By using this website, you agree to the terms of this Privacy Policy.

Responsible bodies and contact information for questions:

Tipico Retail Services GmbH

An der RaumFabrik 33a
76227 Karlsruhe

Tel.: +49-(0)-721-831729-0
Fax: +49-(0)-721-831729-9

Tipico Technology Services GmbH

An der RaumFabrik 33a
76227 Karlsruhe

Tel: +49 721-90999660
Fax: +49 721-90999690